MEET OUR STAFF
Jennifer Silvestri’s 25-year career in healthcare public affairs includes 17 years as the Senior Director of Public Affairs for Kaiser Permanente in San Bernadino County. Jennifer has been honored with numerous awards for her communication skills and community service, including Woman of the Year in the California 32nd Senatorial District. A former appointee to the county’s Interagency Council on Homeless and member of the Victor Valley Rescue Mission Advisory Council, Jennifer currently serves as a 2nd District Commissioner for the Department of Behavioral Health and has chaired and served on myriad community and government boards. Jennifer is a summa cum laude graduate of the University of Redlands with a bachelor’s degree in Business Management.
Monica Ramos, CADC-II, ICDC, is a certified drug and alcohol counselor with multiple years’ experience working in substance abuse and dual diagnosis programs. Monica has not only strong professional experience in the field but has also overcome a 16-year substance abuse addiction and takes pride in giving back what was so freely given to her. Monica’s lived experience exemplifies the Mountain Homeless Coalition’s vision of acceptance and understanding, and how a bit of help can be a life changing experience.
Monica is known for her ability to quickly create meaningful bonds with our clients and team members. She sets a strong example for her team on how to be both firm and empathetic. Clients continually reach out to her for support and encouragement during and after their treatment stay. Monica believes the focus on client care and staff integrity is critical to the success of the Mountain Homeless Coalition.